FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you offer international shipping?
Yes, we do offer international shipping for large quantity orders. For more information on international orders, please contact us directly.
Can I place an order from outside Israel on this website?
Our website only accepts orders for small quantities within Israel. If you're interested in purchasing in bulk or internationally, please reach out for assistance.
Orders
Below are some of are common questions about orders
How long will it take to receive my order?
Orders are typically processed and delivered within a week or less.
What payment methods are accepted?
We accept payment via:
- Credit Card
- PayPal
- Bit
- Paybox
- Cash (with an additional 25 shekel fee charged by the shipping company for cash handling)
Will I receive a confirmation of my purchase?
Yes, once your purchase is complete, you will receive a confirmation email with your order details.
How can I change my shipping address?
To update your shipping address, please contact the shipping company directly. You will receive a notification via SMS on the day your order is shipped.
Do you offer returns?
We do accept returns, and provide refunds if there is proof of a problem with your order. For more details, contact our support team.